For more than 30 years, Helpside has served as a Utah-based Professional Employer Organization (PEO) that makes it easier for small- and mid-sized businesses to employ people by streamlining payroll, employee benefits, HR, safety, and workers’ compensation services.

Our single-source solution gives each client a dedicated Payroll Specialist and HR Business Partner, plus access to a robust HR Information System for all HR functions such as onboarding, payroll, and benefits administration. We bring the systems and expertise for our clients’ HR back-office, so they can focus on what makes their business tick.

Role Overview

As a BDR you will be on the front line of Helpside’s growth. Your mission is to connect with CEOs, founders, and HR leaders at high-potential companies, educate them on the ROI of partnering with a PEO, and secure qualified discovery calls for our Account Executives. This is a high-energy, metrics-driven role: expect 100-200 outbound calls and 40+ personalized emails per day with a target of 5+ sales-qualified meetings booked each week.

Key Responsibilities

Outbound Prospecting & Lead Generation

• Conduct high-quality cold calling, social selling, and email sequencing to SMB decision-makers across Utah, Arizona, Wyoming, and other target markets.
• Craft personalized messaging that highlights Helpside’s ability to cut admin costs, improve benefits, and reduce risk for growing businesses.
• Qualify prospects against our Ideal Client Profile (industry, headcount, multistate payroll needs, desire for bundled HR/benefits) and book meetings on AEs’ calendars.

CRM & Pipeline Management

• Log all activities, dispositions, and notes in Outreach (or similar) in real time.
• Maintain clean data hygiene and ensure a seamless hand-off to Account Executives.

Product & Market Expertise

• Master Helpside’s service stack—payroll, health & supplemental benefits, HR compliance, safety, workers’ compensation—and articulate the value in clear business terms.
• Stay current on PEO industry trends, competitor positioning, and regulatory changes impacting employers.

Continuous Improvement

• Exceed weekly/monthly activity and meeting quotas; track personal KPIs.
• Share call insights and objection trends with marketing to refine campaigns.
• Participate in ongoing sales training and peer call-coaching sessions.

Qualifications

• Comfortable making high- quality outbound calls per day and navigating gatekeepers.
• Excellent verbal, written, and digital communication skills; strong business acumen.
• Experience with Outreach or a comparable CRM and sales-engagement stack.
• Self-starter, resilient, and eager to learn in a fast-growing, team-oriented culture.
• Located in, or willing to travel occasionally to, Utah-front-range markets.
• Preference for (but not required) candidates with 1+ year in a BDR/SDR or other high-volume outbound sales role (software, HR tech, PEO, or staffing preferred).

Compensation & Benefits

• Competitive base salary plus uncapped commission tied to meetings set and pipeline influence.
• Employer-subsidized health plans and access to dental, vision, life & disability, 401(k), and more.
• Generous PTO, paid holidays, and hybrid flexibility.
• Ongoing professional development with sales experts.

Preference for in-person / hybrid at our Lindon, UT headquarters (395 W 600 N), although open to remote candidates

This is not a "sit and wait for instructions" role. The right person sees what's coming before anyone asks, figures things out independently, and handles sensitive information (internal, investors, partners) with total discretion. 

The role requires regular interaction with department heads, investors, clients, and external stakeholders. The ability to read a room, communicate clearly, and represent the office well is essential. 

What you’ll do: 

• Own the COO's calendar, communication, and meeting prep
• Draft & follow up on communication 
• Coordinate board prep, investor materials, and cross-functional projects 
• Track action items, commitments, and deadlines across the leadership team 
• Research, summarize, and brief on topics as needed 
• Coordinate travel 
• Build and improve systems so nothing falls through the cracks 

Who you are: 

• High agency. You don't wait to be told. You see a gap and fill it. 
• High EQ. You can navigate a room full of VPs, investors, and clients. 
• Organized to a fault, but flexible when priorities shift. 
• A strong writer and clear communicator. 
• Comfortable with AI tools (ChatGPT, Claude Cowork/Code) and actively use them to move faster.
• Proficient in Microsoft Office  
• Discreet. 

Requirements: 

• 3+ years supporting a senior executive or C-suite leader 
• Bachelor's degree preferred. 

Great things that come with working here: 

• Health insurance 100% paid by employer (for both employee and family) 
• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc. 
• 401(k) with company match 
• Paid holidays 
• Paid time off 

Job Type: Full-Time. 40 hours/week. 

Job Location: Lindon, Utah. In office 3-4 days/week. 

Staff Product Designer

About Helpside:

For more than 30 years, Helpside has served as a Utah-based Professional Employer Organization (PEO) that makes it easier for small- and mid-sized businesses to employ people by streamlining payroll, employee benefits, HR, safety, and workers' compensation services. We bring the systems and expertise for our clients' HR back-office, so they can focus on what makes their business tick.

Role Overview:

We're looking for a Staff Product Designer to own the end-to-end user experience at Helpside and build our design system from the ground up. You'll set design standards for the product and do hands-on work involving: research, user flows, wireframes, mockups, prototypes, and shipped features. You'll work directly with leadership, product and engineering, and cross-functional teams to make complex HR, payroll, and benefits workflows simple and easy to use. 

Key Responsibilities:

UX Vision & Strategy – 

•  Define, communicate, and implement a cohesive vision for the product user experience that helps our clients achieve their goals and helps Helpside meet our business objectives

• Influence product strategy by representing and advocating for user needs in planning and prioritization

• Turn complex HR, payroll, and benefits processes into effortless, human-centered user journeys

Design System & Execution – 

• Build and maintain a comprehensive design system - styles, components, information architecture, and user flows - that lets us scale quickly while staying consistent

• Own end-to-end design for features and initiatives: research, user flows, wireframes, prototypes, and final UI

• Shepherd designs from concept to ship, collaborating closely with engineering through implementation

User & Market Research – 

• Deeply understand our clients and target personas through usability tests, customer interviews, and design reviews

• Use data and research to set strategy and make design decisions

Collaboration & Leadership – 

• Partner with product, engineering, and department heads to translate business needs into design direction across the product

• Present your work, explain your rationale, and influence without authority - with leadership, engineers, and clients

Qualifications:

• 8+ years of product design experience, including time operating at a staff or principal level, preferably in B2B/SaaS software

• A strong portfolio showing end-to-end work - including zero-to-one products and design systems you built, not just contributed to

• Proficiency with Figma (design system management, prototyping, component architecture)

• Experience using AI tools

• High agency and strong communication

• Preference for (but not required) candidates with experience in HR tech, payroll, benefits, fintech, or other complex/data-heavy domains

Compensation & Benefits:

• Competitive Salary

•  Health insurance 100% paid by employer (for both employee and family!)

• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.

•  401(k) with company match

Job Location: Lindon, Utah (In-Person/Hybrid)

HR Business Partner

Kansas City

About Helpside

Who is Helpside? We are self-starters. Our will to succeed and core values of integrity and humility are demonstrated from the top down. We hire happy people who enjoy helping small business owners succeed. For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers’ Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.

Role Overview

The role of the HR Business Partner is to be a trusted advisor to all our clients. They manage the experience that our clients have with our systems, tools, resources, and expertise. We expect a Business Partner to provide expert level advice on employment law compliance and all things HR so our clients can worry less about researching laws and worry more about running their businesses. Business Partners are responsible for proactively meeting with client contacts to fulfill promises that have been made, educate them on how to best use our tools and services, prove value, solve problems, and gather referrals.

Key Responsibilities

• Work as a trusted business partner and consultant for our clients on HR related issues and employee relations matters
• Maintain an effective level of multi-state HR literacy to coach on HR legal updates and changes, including requests for accommodation or leave triggering FMLA, ADA, PDA, PWFA, PUMP Act, and applicable state lawsTrain on and deliver accurate benefits information to our clients
• Provide day-to-day performance management guidance to client leaders on coaching, counseling, career development and disciplinary actions
• Provide HR policy guidance, creation and review
• Manage and resolve complex employee relations issues
• Provide unsurpassed customer service to our clients
• Train client leadership and their employees on a variety of HR topics
• Proactively meet with clients to address questions and concerns

Qualifications

• Minimum of 1-3 years experience in HR
• Working knowledge of multiple human resource disciplines, including employee relations, performance management, leave and accommodation, recruiting, and federal and state employment laws
• Bachelor’s degree or equivalent
• PHR/SPHR or SHRM-CP/SHRM-SCP certified preferred

Compensation & Benefits

• Health and additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
•  401(k) with company match
• Paid holidays
• Paid time off
• Great company culture and events

Risk Management Specialist

About Helpside:

For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers’ Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.

Role Overview:

The Risk Management Specialist position is responsible for assisting the Risk Management team in many of the administrative responsibilities needed to service our clients.

Key Duties and Responsibilities:

• Administration of and processing of payments on clients’ workers’ compensation policies
• Providing proof of workers’ compensation insurance as requested by clients
• Administration support for safety director including tracking of client safety certifications and producing, printing and laminating of said certifications
• Providing reports to clients for insurance audits
• Administration of Helpside cyber security training 
• Administration of Helpside bonding insurance needs

Knowledge/Skills/Abilities:

• Well organized and detail oriented
• Intermediate mathematical and data analysis skills
• Solid written and verbal communication skills
• Proficient with Microsoft Office (Excel, Word)
• Bachelors degree or equivalent experience preferred
• Risk management and/or insurance experience a plus, but not required

Great Things That Come With Working Here:

• Health insurance 100% paid by employer (for both employee and family!)
• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
• 401(k) with company match
• Paid holidays
• Paid time off
• Great company culture

Job Type: Full-Time. Job Location: Lindon, Utah (In-office)

Pay: $18-$21 per hour

About Helpside:

For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers’ Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration. 

Role Overview: 

We're looking for a player-coach marketing leader to build and lead our marketing function from the ground up. Reporting to the COO, the Head of Marketing will partner closely with sales and operational leadership to develop and execute our go-to-market strategy while building a high-performing team across product marketing, customer marketing/referrals, and demand generation. 

What You'll Own in Year One:

1. Build a scalable demand engine. Develop state- and vertical-specific marketing programs that generate qualified pipeline through targeted campaigns, compelling content, optimized landing pages, and outbound initiatives. 
2. Accelerate broker channel growth. Create the marketing strategy and enablement programs that help our broker partners succeed, including sales collateral, co-marketing campaigns, and channel enablement. 
3. Customer marketing and referrals. Turn satisfied customers into a growth engine through referral programs, case studies, advocacy initiatives, and NPS driven outreach. 

Who You Are:

• 8-12+ years in B2B marketing focused on SMB buyers. Services or insurance-adjacent background is a strong plus. PEO experience is welcome but not required. 
• You know how to use AI to improve the way you work, not just for chat, but as a tool that helps you move faster and make better decisions. 
• You think strategically about markets and industries. You've developed go-to-market strategies for different verticals and understand that messaging needs to be tailored to each audience. 
• You're comfortable with the numbers. Pipeline, conversion rates, CAC, LTV, and payback period are familiar territory, and you know how to connect marketing performance to revenue. 
• You're a builder, not a framework artist. You launch campaigns, learn from the results, and focus on outcomes over activity. 
• You’re a partner. You work closely with sales and product, collaborating regularly to align priorities and improve results. 
• You're hands-on. You lead by doing – writing copy, building campaigns, and setting the standard through execution.

Who You Are Not:

• You don't solve problems by signing agencies. You build solutions. 
• You don't measure marketing in MQLs. You measure it in closed-won revenue. 

Great Things That Come With Working Here:

• Health insurance 100% paid by employer (for both employee and family)
• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
• 401(k) with company match
• Paid holidays
• Paid time off

Essential Job Functions

• Manage and assist in maintaining Helpside’s compliance with applicable federal, state, and regulatory requirements
• Oversee and support the full workers’ compensation process, including rate verification, invoice payments, and accurate client billing
• Assist with contract administration, including preparation, tracking, updates, and renewals of client and vendor agreements
• Manage electronic document workflows using DocuSign, ensuring contracts and compliance documents are properly executed, stored, and retrievable
• Develop, maintain, and distribute compliance and operational reports for internal teams, leadership, and external agencies
• Identify, investigate, document, and escalate compliance issues, irregularities, and potential risks
• Maintain accurate and well‑organized records of compliance activities, contracts, filings, and reports
• Generate routine and ad‑hoc reports to support audits, regulatory requests, and business decision‑making
• Manage and assist with the unemployment claims process
• Coordinate with the tax team to ensure client tax filings are accurate and submitted on time
• Prepare, review, and submit required state reports, filings, and registrations

Required & Preferred Education and Experience

• Bachelor’s degree in business, finance, human resources, or a related field
• Preferred 2 years of experience in a compliance, operations, HR, payroll, or similar role
• Experience supporting contracts, compliance documentation, or electronic signature platforms (e.g., DocuSign) preferred
• General understanding of regulatory requirements and compliance processes (formal legal background not required)
• Proficiency in Microsoft Office, with strong Excel skills for data analysis, reporting, and reconciliation
• Strong analytical, organizational, communication, and problem‑solving skills
• High attention to detail with the ability to manage multiple priorities accurately

SUMMARY

This position is responsible for ensuring clients and employees have a positive experience when they contact Helpside through e-mail, phone, live chat, or in person. We carry the HR burden so our clients can focus on other needs of their business. The Helpside HR team are experts and help our clients succeed.

WHAT WE ARE LOOKING FOR:

• Answer all incoming client calls, e-mails, and attend to a “live chat” function
• Oversee and complete unemployment insurance claims
• Manage and complete incoming HR paperwork & mail
• Oversee E-Verify & I-9 process
• Answer client questions and concerns in a timely manner and connect them to appropriate experts when needed

KNOWLEDGE/SKILLS/ABILITIES

• Quick and accurate entry of required documentation
• Strong verbal and written communication skills, Spanish speaking preferred
• Demonstrate knowledge and effectively use customer service techniques
• Problem solving skills in intense and emotional situations
• Sense of integrity to uphold organizational values
• Proficient in Microsoft Office
• Monitors own work to ensure professional quality and punctuality
• Provide unsurpassed customer service to our clients

JOB REQUIREMENTS 

• High school diploma or equivalent required
• Bachelors degree or current student preferred 
• 1-2 years’ experience working in an office setting preferred 

 GREAT THINGS THAT COME WITH WORKING HERE:

Helpside employees have many perks to the job such as:

• Health insurance 100% paid by employer (for both employee and family!)
• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
• 401(k) with company match
• Paid holidays
• Paid time off
• Great company culture
• Fun company events

Job Type: Full-Time In Office (40 Hours/Week)

Job Location: Lindon, Utah

JOIN THE HELPSIDE TEAM AND HELP OUR CLIENTS, AND HELPSIDE SUCCEED! 

This is a hands-on role for someone who wants to learn the mechanics of B2B growth in a focused channel. You'll write, build, send, post, track, and iterate, with direct visibility into how broker partnerships drive revenue.

DUTIES:

Content creation and management

• Draft broker-facing content including newsletters, one-pagers, case studies, blog posts, social posts, and email campaigns that speak to the realities of selling and servicing PEO business
• Maintain a content calendar aligned with broker sales cycles, renewal seasons, and key industry moments
• Partner with internal subject matter experts (HR, benefits, payroll, compliance) to translate Helpside expertise into broker-ready resources
• Keep the broker resource library current, organized, and easy for brokers to use with their own clients 

Marketing campaigns and outreach

• Build and execute email nurture campaigns to brokers in the pipeline and existing partner brokers
• Manage broker-focused social media presence (primarily LinkedIn) in coordination with the Director
• Coordinate broker webinars, lunch-and-learns, and educational sessions, including invitations, follow-up, and content prep
• Support broker event presence including conferences, association meetings, and Helpside-hosted gatherings 

Sales and relationship support

• Build and maintain sales collateral, pitch decks, and leave-behinds the Director uses in broker meetings
• Develop co-branded materials and campaigns brokers can use with their own prospects
• Help onboard new broker partners with welcome sequences, training resources, and introductory touchpoints
• Assist with broker referral tracking and recognition programs 

Measurement and iteration

• Track engagement across email, content, and events; report on what's working and what isn't
• Maintain CRM hygiene for broker contacts and partner activity
• Help build a simple growth playbook for the broker channel: what we run, when we run it, and what results we expect 

REQUIRED QUALIFICATIONS: 

• 2-5 years of experience in marketing, content, communications, sales support, or a similar role; recent grads with strong internship experience will be considered
• Strong writing chops; you can take a complex topic and make it clear, useful, and on-brand
• Comfortable with tools like HubSpot (or similar CRM/marketing platforms), Canva, LinkedIn, and standard office suites
• Organized and self-directed; able to juggle multiple campaigns and deadlines without dropping the ball
• Curious about how businesses grow; eager to learn the PEO industry, the broker world, and B2B channel marketing
• Comfortable working closely with sales-minded teammates and translating their needs into marketing output
• Bonus: any prior exposure to PEO, employee benefits, insurance, HR tech, or broker/agency channels   

GREAT THINGS THAT COME WITH WORKING HERE:

Helpside employees have many perks to the job such as:

• Health insurance 100% paid by employer (for both employee and family!)
• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
• 401(k) with company match
• Paid holidays
• Paid time off
• Great company culture
• Fun company events 

ABOUT HELPSIDE

For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers’ Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.

POSITION OVERVIEW

The Spanish Speaking HR Representative is responsible for ensuring clients and employees have a positive experience when they contact Helpside through e-mail, phone, live chat, or in person. We carry the HR burden so our clients can focus on other needs of their business. The Helpside HR team are experts and help our clients succeed.

WHAT WE ARE LOOKING FOR:

• Answer all incoming client calls, e-mails, and attend to a “live chat” function
• Oversee and complete unemployment insurance claims
• Manage and complete incoming HR paperwork & mail
• Oversee E-Verify & I-9 process
• Answer client questions and concerns in a timely manner and connect them to appropriate experts when needed

KNOWLEDGE/SKILLS/ABILITIES

• The ability to speak both Spanish and English
• Quick and accurate entry of required documentation
• Strong verbal and written communication skills
• Demonstrate knowledge and effectively use customer service techniques
• Proficient in Microsoft Office
• Monitors own work to ensure professional quality and punctuality

JOB REQUIREMENTS 

• High school diploma or equivalent required
• Bachelor’s degree or current student preferred 
• 1-2 years’ experience working in an office setting preferred 

 GREAT THINGS THAT COME WITH WORKING HERE

• Health insurance 100% paid by employer (for both employee and family!)
• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
• 401(k) with company match
• Paid holidays
• Paid time off

Job Type: Full-Time In Office (40 Hours/Week)

Job Location: Lindon, Utah